I have deleted application/my account but I got charged

Uninstalling the application, as well as account deletion/deactivation, will not cancel the subscription. Only canceling the subscription directly in your Store (Play Store, Apple Store) will cancel any future charges. 

The links below will take you to the stores where you can get more information on canceling a subscription:

• Play Store (Android users) - www.play.google.com/store
• Apple Store (iOS users) - www.apple.com/app-store/

If you need any additional help with canceling the subscription or any other related issues, please contact the support team through the app or email [e-mail]