Ugh, sorry you're dealing with this! Here are some things to try:
- Check your subscription details – Make sure everything looks right, like the expiration date and subscription type.
- Verify your payment – Double-check your bank or credit card statement to make sure the payment actually went through.
- Look for a confirmation email – Check your inbox for a receipt or confirmation with instructions on activating your subscription.
- Update the app – Make sure you have the latest version. Sometimes outdated software causes weird issues.
- Reinstall the app – Try deleting and reinstalling. This can clear up glitches.
- Double-check your account – Make sure you're logged into the right account that's linked to your subscription. Easy mistake to make if you have multiple accounts!
- Hit up Support – Reach out to us and we'll help you figure it out!
- Restore your subscription – If it still hasn't shown up after a while, try canceling and restoring the subscription (only works for App Store or Play Market purchases).
If none of this works, definitely contact customer support. We can dig into your account and get things sorted!
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