There is a bot answers to my questions in the chat, is it possible to reach a live agent instead?

Like numerous other companies, we strive to stay current with industry trends, and currently, we use several bot solutions to offer swift and efficient customer service for frequently asked questions. When you connect with live support, it's highly probable that you'll be interacting with a bot. If you find that the bot isn't grasping your inquiry and you wish to speak with a live representative (particularly if your request involves details beyond the bot's technical capabilities), kindly request the bot to transfer you to a live support agent. Additionally, you can reach out to us via email at [e-mail]

Please be aware that live support agents are actively monitoring the course of your interaction with the bot and can step in at any moment.